In the social impact sector, hjc has always been concerned with how organizations, with limited resources, can provide the best possible supporter journey - and now there's help.
The commercial sector has invested in, and created, a sophisticated body of knowledge in the area of design thinking, customer experience (CX) and journey mapping.
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Now we want to bring it to the charitable sector.
Six years ago, hjc decided to translate that body of knowledge across to the social impact sector and we’ve now arrived at a place where it’s affordable, proven, and easy to implement for the non-profit organizations we work with.
Over that time period, hjc has worked hard to use CX Journey Mapping and design thinking to bring cross functional teams closer together, spark new innovations to strengthen charities, and to create more omni channel, integrated and digitally powerful fundraising, marketing and engagement programs around the world.
We're going to send out breakthrough thinking, articles, references, tips, case studies along side with webinars and seminars.
When you sign up to the Journey Club you'll get the inside track on Journey Mapping for the charitable sector. All you've got to do is leave your email address, name and organization you are with.
Get ready to be blown away.
By signing up, you will receive updates, access to information, invitations to webinars and seminars and much much more